Product Questions
When will you release a new smart case for my device?
Due to design, development timelines, and partner agreements, JUYI Technology is currently unable to announce launch dates publicly. Please follow our official website or social media for the latest updates.
Does the smart case require batteries or charging?
No. Our case is powered by NFC technology and does not require any battery or external charging. It's designed for seamless, low-energy operation.
How does the e-ink display work?
The e-ink display syncs with your phone via NFC to display selected content such as images, illustrations, quotes, or to-do lists. All updates are wireless and triggered via touch from a compatible device.
When will you release a new smart case for my device?
Due to design, development timelines, and partner agreements, JUYI Technology is currently unable to announce launch dates publicly. Please follow our official website or social media for the latest updates.
Can I use it with other phone accessories (like screen protectors or magnetic mounts)?
Our case is precision-fit. While it works with most screen protectors, any accessory that changes the dimensions of your device may cause incompatibility.
How does the e-ink display work?
The e-ink display syncs with your phone via NFC to display selected content such as images, illustrations, quotes, or to-do lists. All updates are wireless and triggered via touch from a compatible device.
Is the smart case waterproof or drop-proof?
The case offers basic protection against daily wear and tear. While it's not fully waterproof or drop-rated, we are developing future models with enhanced durability.
How does the e-ink display work?
The e-ink display syncs with your phone via NFC to display selected content such as images, illustrations, quotes, or to-do lists. All updates are wireless and triggered via touch from a compatible device.
How do I clean the case?
Use a soft cloth dampened with mild soap and water. Gently wipe the surface and allow it to air dry. Do not submerge the product or use alcohol-based cleaners.
E-Ink / NFC Features
What can be displayed on the e-ink screen?
You can upload wallpapers, quotes, schedules, to-do lists, QR codes, or images via our app. It’s a personal digital canvas at your fingertips.
How often can I update the screen?
As often as you like! Each update takes just a few seconds through the app and does not consume additional power afterward.
Is my phone compatible with this NFC smart case?
Currently, the case is compatible with NFC-enabled Android and iOS devices. Please refer to our product page for a full compatibility list.